Division of Business and Finance

Student Accounts

Student Accounts provides all financial management and accounting for university students, which includes billing student tuition and fees, processing payments for tuition and fees, processing adjustments on accounts and issuing disbursements. This unit also provides centralized receipting and coordinates all receipting for the university. Our office strives to provide polite and professional service to all customers. We make every effort to utilize best business practices to provide efficient and effective service while maintaining compliance with all applicable local, state, and federal regulations as it pertains to billing, receipting and collecting on accounts.

ECSU uses Touchnet services to process all online payments, upload billing statements, setup payment plans, setup direct deposit of student refunds and distribute 1098T tax forms.

 

Registration Clearance

Clearance is when all required documentation is provided and confirmed and/or your bill is paid in full. Clearance is provided by the Office of Student Accounts.
 
Students are able to view their clearance status in Self Service Banner (SSB)
  • Log into SSB with your username and password
  • Click on the Student tab
  • Click on the Student Clearance Lookup option for clearance status
  • your bill is paid in full
  • financial aid covers your bill completely
  • you receive partial financial aid and pay the difference
  • outside scholarships, waiver(s), or loan(s) pay your tuition
  • military funds cover your bill;
  • you've set up a payment plan for balance due
  • your class schedule may be dropped/cancelled
  • you will not be able to move into your resident hall
  • you will not be able to use your meal plan

If you are not cleared, contact our office immediately to discuss how to get cleared. We are here to help you navigate through the process as quickly and efficiently as possible.  

 

Electronic Voucher Request Form

Through use of an electronic voucher, you may be able to use Financial Aid funds to purchase items such as Books, Supplies, Parking Decals, Parking Fines, Commuter Meal Plans, and Replacement ID Cards. Approvals will only be sent to students with a valid campus email account. The Electronic Voucher Request form is located in Self Service Banner (SSB).

 

Important Dates

Important Dates Student Accounts
July 02, 2025 Bills are Uploaded for Fall 2025
July 02, 2025 Students may begin to send or request electronic vouchers
July 02, 2025 Payment Plans open
July 02, 2025 Begin checking SSB Dashboard for Clearance Status for Fall 2025
July 27, 2025 First day to receive student vouchers for books, parking, supplies, etc.
Aug 02, 2025 Financial Aid bookstore charging starts if cleared
August 1, 2025 Last day to submit payroll deduction forms, faculty/staff waivers, 3rd party and outside scholarships for Fall
August 1, 2025 Last day to set up a 5-month payment plan
August 2, 2025 Schedules cancelled for non-payment
August 14, 2025 Last Student Orientation/Freshman Move-In Day
August 15, 2025 Official Registration begins/Schedules cancelled for non-payment at 5:00 pm
August 16, 2025 Last Day to set up a 4-month payment plan
August 16, 2025 Returning Students Move-In
August 18, 2025 Classes begin for Fall 2025
August 22, 2025 Late Registration and Add/Drop Period Ends
August 24, 2025 Last day to withdraw and receive a 100% refund of tuition
August 30, 2025 Last day to set up a 3-month payment plan
August 31, 2025 Last day to withdraw and receive an 80% refund of tuition
September 3, 2025 Last day to request student vouchers
September 3, 2025 Last day to request Financial Aid Bookstore Charging
September 6, 2025 Last day to use Financial Aid Bookstore Charging
September 7, 2025 Last day to withdraw and receive a 60% refund of tuition
September 11, 2025 Last day to waive health insurance
September 11, 2025 Financial Aid disbursements start
September 13, 2025 Last day to set up direct deposit for 1st round of student refunds
September 14, 2025 Last day to withdraw and receive a 40% refund of tuition
September 21, 2025 Last day to withdraw and receive a 20% refund of tuition
September 22, 2025 Full tuition and fees are due if withdraw
October 28, 2025 Pre-registration for Spring 2025 and Summer 2025 begins
November 5, 2025 Spring bills are uploaded
December 5, 2025 Spring 2025 tuition bill due and schedule cancellation for non-payment
 
Office of Student Accounts

Monday - Friday
8:00 am - 5:00 pm

252-335-3471
bursar@ecsu.edu

Pamela Godfrey

Student Accounts Representative
Welcome Center, 2nd Floor, Rm 223

252-335-3566
pfgodfrey@ecsu.edu
Latonya Jones, MBA, MSHA

Student Services Manager
Welcome Center, 2nd Floor, Rm 226

252-335-3486
ldlewis@ecsu.edu
 
T. Renee Williams, MBA

ECSU Bursar
Welcome Center, 2nd Floor, Rm 222

252-335-3471
trwilliams@ecsu.edu
Anne Williams

Cashier's Office
Welcome Center, 2nd Floor Rm 225

252-335-3207
Cashier@ecsu.edu
Vicky Tillett

Collections Representative
Welcome Center, 2nd Floor, Rm 221

252-335-3214
vbtillett@ecsu.edu