First Day® Complete
Our First Day Complete program gives you access to all of your course materials, no need to shop around!
- Receive all your course materials before the first day of class
- No cost to students
- Benefit from a highly personalized concierge service
HOW IT WORKS
Register for Classes
Upon registering for courses, you will be automatically enrolled into the program.
Verify Your Order
Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.
Receive Your Textbooks
An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within Blackboard.
FREQUENTLY ASKED QUESTIONS
- Register for your classes and the bookstore will start preparing your course materials
- One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)
- An email notification will be sent when your order is ready for pickup or when it ships
- Your digital materials will be delivered for your course(s) within the LMS
All undergraduate students are eligible to participate in the First Day Complete program. Graduate students and dual enrollment (e.g. high school students taking college courses) are not included in the program.
The program provides all required textbooks, eTextbooks, lab manuals, and access codes to eligible students.
The program does not include consumable course supplies that cannot be returned and reused such as lab goggles, dissection kits, molecular model kits, engineering kits or nursing kits.
All eligible students will be automatically enrolled in the First Day® Complete program.
No, all undergraduate students are required to participate in the program.
The deadline to return all rental textbooks is the last day of final exams for the semester. Students will receive reminders ahead of the rental deadline to their email address.
Yes, the program provides you with the option to purchase any rental textbooks at a reduced rate during the semester.
Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.
Students will continue to receive email notifications from the bookstore reminding them to verify their order and choose their fulfillment preference. The book fee will still be charged to the student account.
Yes, physical materials will be held at the bookstore, and digital materials will be accessed through the LMS. Books will be held only until after midterm exams.
If course materials have been picked up or delivered for the dropped class, those materials should be returned to the bookstore within 48 hours. If you drop a class and enroll in a different class, the bookstore will “swap” the required course materials so that you have what you need.