Student Success and Retention
The Office of Student Success and Retention supports the university goals of retention and persistence through providing academic supports and early intervention strategies that promote student success. This office is comprised of three significant areas crucial to the mission of the institution. These areas are: Advising (First-Year & Transfer), Tutorial and Academic Support Services, and Retention. The Office of Student Success and Retention provides not only First Year Experience activities to engage new students, but also provides a myriad of workshops and activities for all students at the institution.
Academic Advising at Elizabeth City State University is a collaborative and ongoing partnership between students and their advisors to develop and track students’ educational plans and career goals. As a student-centered process, academic advising helps to teach and develop students as they understand and navigate the University’s academic rules, regulations, and requirements. Faculty, staff and students have a joint responsibility of ensuring the advising partnership is successful.
Susan Bates |
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Dana Chandler |
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Nikki Smith |
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Tony Coley |
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UPPERCLASSMEN: All Continuing students are advised by a major advisor within the student’s academic department. Please contact your academic department for advisor information.
If you are unsure of your advisor information, please email studentsuccess@ecsu.edu.
Academic Suspension Appeal Process
The Academic Suspension Appeal process is provided for students who have received the academic sanction of Academic Suspension but are able to provide appropriate documentation of extenuating circumstances which contributed to their academic suspension. The mitigating circumstances must be appropriately documented for the semester(s) in which the deficiencies occurred. Appeals must include all necessary documentation to support the existence of the circumstances described (i.e., letter from doctor, clergy, support professional, family members, faculty, etc.) and evidence that the circumstances have been resolved so that difficulties do not continue into the next semester. In addition, students must provide an Academic Success Plan that documents how the student plans to move forward from the sanction.
APPEAL DEADLINES FOR AY2024-2025
Suspension Date |
Deadline to Submit Form and Documentation |
Decision Email to Student |
December 2024 |
December 31, 2024 |
January 8, 2025 |
May 2025 |
TBD |
TBD |
APPEAL COMPONENTS
Students submitting an appeal must complete and submit the following:
- Letter of Explanation – A detailed letter explaining:
- (1) the extenuating circumstances which led to deficiencies,
- (2) support services utilized during the semester(s). If no services used, share why you did not utilize services, and
- (3) changes you have made that will allow you to be academically successful.
- Official Documentation – Documentation that supports the extenuating circumstances discussed. Documentation can include, but is not limited to medical information, funeral announcements, letters from those knowing the situation experienced, financial hardship, etc.
- Academic Success Plan (click here) – COMPLETE the form at this link and SAVE the responses that are emailed to you for uploading into the appeal form. YOU WILL NEED THE EMAILED RESPONSES SO THAT YOU CAN UPLOAD THEM WITH YOUR ACADEMIC SUSPENSION APPEAL FORM. THIS IS REQUIRED.
ADDITIONAL INFORMATION
- Only 1 submission is allowed. Please ensure all documents are attached.
- Incomplete appeals will not be reviewed. If additional information is required, an email will be sent to the student’s email account. After 5 days of being incomplete, the appeal will be denied.
- All appeals must be submitted by the published university deadline; late submissions will not be considered.
- Decisions by the Division of Academic Affairs are final.
Appeal committee member names are not released. Appeal decisions will be communicated to the student through their ECSU email on or before the decision date listed. It is the responsibility of the student to check their ECSU email for correspondence related to their appeal. For additional information regarding Academic Sanctions please review Policy 300.1.7.F
Questions concerning appeals must be sent to appeals@ecsu.edu at least one day before the final submission date posted.
SUBMIT YOUR ACADEMIC APPEAL HERE.
Transfer students are supported through transitional services such as coordination of academic advising, seminars, information exchange, and academic engagement opportunities. The goal of the Transfer Advising office is to insure transfer students are supported through transitional services such as of academic advising, seminars, information exchange, and academic engagement opportunities.
North Carolina Community College transfer students who have earned an AA or AS degree meeting the requirements of the North Carolina Comprehensive Articulation Agreement will be waived from UNIV 110 Freshman Seminar I and UNIV 120 Freshman Seminar II; however, all students must have 120 credit hours to graduate. Therefore, the two credits must be earned through free electives. All other General Education requirements will be determined as met provided that the transfer student has completed the AS or AA that aligns with Elizabeth City State University North Carolina Community College Degree Plans.
Students holding an AS and/or AA degree may be held to other General Education requirements. All other transfer students will be held to the General Education requirements in its entirety, with the exception of Freshman Seminar provided they completed at least 12 transferable credits.
The Office of Student Success and Retention Peer Tutorial Program has the sole purpose of strengthening student academics. The Peer Tutorial Program at ECSU seeks to improve the matriculation rate of students in all courses. Students have the option to participate in individualized or group tutoring. Online tutoring is also available.
Instructions to Request Tutoring:
- Log into E4U
- Select Get Assistance (Top Right)
- Select Tutoring in the 1st and 2nd Drop Down Box, then Click Next
- Location Online or Moore Hall, Pick Tutor you would like tutoring from or Select the Coordinator’s Name Nikki Smith , Click Next
- Select a Time, then Click Next
- In Comments Box type in the Course/Subject you need tutoring in and a working phone number (optional)
- Confirm Appointment
Tutoring is available for the following courses:
Aviation Biology Business Administration Chemistry Computer Science |
Mathematics English Flight Education History Health Kinesiology |
Music Pharmaceutical Science Physics Psychology Sociology Spanish Communication Statistics Unmanned Aircraft Systems |
- A network of highly qualified and experienced tutors
- Connect with an expert tutor online 24/7
- Screen sharing capabilities
- Learn from the convenience of your dorm, home or lab
Dana Poole
Executive Director of Student Success & Retention
dvpoole@ecsu.edu